Computer IT Network Services CT FL
Data Backup Recovery CT FL

Computer Support and IT Networking Services

We are the trusted business advisor… assuring peace of mind through cultivated expertise, extensive resources, and uncompromising services. We specialize in computer support and I.T. networking for the small to midsize business.


Data Backup Recovery CT FL
IT Support Services CT, NY, NJ, PA, FL
At The Network Support Company (TNSC), we make it easy to choose the right technical support solutions to fit your business needs. We are one of the most established and trusted IT managed services and computer networking providers along the East Coast – with offices in Connecticut/New York, Pennsylvania, and Florida. TNSC’s managed services, networking, and data back-up provide small-to-mid sized businesses with the same superior quality and technical expertise found in the IT departments of major corporations.

  • IT managed service options and comprehensive computer support
  • Fast response — remote and on-site
  • Flexible and affordable packaging
  • Attentive and personalized customer service
IT Support Services CT, NY, NJ, PA, FL

News and Updates from TNSC

We’ve all experienced, to one degree or another, the feeling of despair that can set in when something breaks and there’s seemingly no way to fix it. For business owners or managers, a network failure or firewall breach can trigger a sinking feeling of “uh-oh, now what do we do?!?” But, fortunately for most companies – at least the ones who have a managed service provider – all they really need to do is make a phone call. And help is on the way.

That’s when we service technicians grab our toolkits, fill up our travel mugs (as noted in a previous blog, coffee does wonders for alertness, attention and memory), pack our trusty laptop, and head off to save the day. But this got me wondering, do customers really know what’s going through a technician’s mind when we’re on the way to an emergency call? We’re walking into a situation where, at the moment, all we know is that things aren’t working. There’s likely to be a building full of people with frayed nerves awaiting us; the pressure may be especially intense if the network problem has caused work to grind to a stop.

That’s why, along with our troubleshooting protocol, we must also carry another skill, too – the ability to stay cool under pressure. What separates a decent IT company from a great IT company is how its technicians respond in a crisis. In those moments, what matters most is that – in addition to fixing what’s gone wrong – we have the ability to instill a sense of calm and control back into the situation.