SimplifyIT – Comprehensive IT Services and Support

SimplifyIT is TNSC’s most comprehensive IT managed services offering. SimplifyIT combines the automated network management of AssistIT, the technician support of RetainIT, and the strategic consulting services of a virtual Chief Information Officer (VCIO) all under a single fixed-price contract.

SimplifyIT provides a full range of ongoing IT support services:

  • Proactive network, server, and computer support
  • Predictable cash flow
  • Simplified billing
  • Regularly scheduled IT consultations to plan and maximize IT investments
  • Reduction of critical exposures related to:
    • lost data
    • security breaches
    • downtime
    • poor or inconsistent IT performance

SimplifyIT’s customer service focus eliminates traditional friction points associated with typical support contracts:

  • No paying for travel time
  • No lost productivity while technicians learn your environment
  • No paying for repeat calls on the same issue
Services Included with SimplifyIT
Network and system administration Network administration
Troubleshoot and repair problems Troubleshooting and repair
Unlimited onsite and remote support to maintain your network optimized and running in a steady state Unlimited on-site and remote support
Periodic high-level IT consultation visits IT consultation
Network health reports Network Health
Server inspection and optimization Server inspection and optimization
Workstation inspection and optimization Workstation inspection and optimization
Deployment of patches and security updates to workstations and servers Server and workstation patch deployment
Advanced monitoring Advanced monitoring
Antivirus and antispyware protection Antivirus and antimalware
Antispam protection Antispam protection
Policy management Policy management
Scripting and automated application deployment Automated application deployment and scripting

Want to learn more about SimplifyIT or our Managed Services? Get in touch with us!