TNSC – The IT Managed Services Provider
All businesses have the same concern when it comes to IT support: they want fewer problems and faster recovery.
TNSC’s IT Managed Services programs are the result of thousands of hours of research, development, integration, and IT consulting. Each program is designed to prevent problems, create efficiencies, and provide proactive quality assurance. When problems do arise, our proven processes and technologies help to correct them faster.
The result: minimal disruption, minimal downtime, maximum efficiency.
Remote Assistance – Our full-time staff of 10+ engineers and managed services technicians can remotely access and manage all of your workstations, servers, and routers and automate the day-to-day tasks that make them run at their best. Our fixed (and affordable!) monthly fee delivers predictive monitoring and maintenance. Our team is on the job 24/7/365.
On-Site IT Consulting Services – When a site visit is needed, one of our 20+ onsite engineers can fix the problem. TNSC can also advise on ways to save money and how to best invest your IT dollars. We replace guesswork with expertise.
VCIO/Virtual Chief Information Officer – Regularly scheduled meetings with TNSC’s Virtual Chief Information Officer help ensure we’re on target in terms of managing your network, instituting best practices and positioning your business for success.
Choose from TNSC’s fixed monthly-fee IT Managed Service options:
AssistIT – an integrated IT managed services platform that automates and monitors key network maintenance and performance functions. It centrally manages and reports on monitoring, antivirus, antispyware, patching, and server and workstation backups.
SimplifyIT – TNSC’s most comprehensive IT managed services offering. SimplifyIT combines the automated network management of AssistIT, the technician support of RetainIT, and the strategic consulting services of a virtual Chief Information Officer (VCIO) all under a single fixed-price contract.
Compare our Service Offerings
|Managed Services Product Comparison||AssistIT||SimplifyIT|
|Troubleshoot and repair problems|
|Labor to keep network components optimized and running (with a separate RetainIT agreement)|
|Unlimited onsite & remote support to maintain your network optimized and running in a steady state|
|Periodic managerial IT consultation visits|
|Network health reports|
|Server inspection and optimization|
|Workstation inspection and optimization|
|Deployment of patches and security updates to workstations and servers|
|Antivirus and antispyware protection|
|Scripting and automated application deployment|
|Inventory and Budgeting Assistance|