By Angelo Spaziani – TNSC MSP Administrator
This blog will address managed services and their effect on the health of a network consisting of multiple workstations and servers. Managed Services is essentially a method of keeping a network running at peak performance by reducing the amount of problems related to the performance of the machines on that network. There are many components that make up a proper managed service platform, some of the main items include; Microsoft patches, antivirus software, backups, and alert monitoring. All these items when used together can greatly increase the stability of the network that will allow increased uptime and less time employees are idle due to the functionality of their machines. Not having these items managed can have numerous adverse effects on network.
Microsoft Patches: Microsoft constantly releases patches for its operating systems that address things such as security issues and program bugs. These patches are typically released on a weekly basis and can fix exploits in the operating system that may lead to a breach in security if not applied in a timely manner, as well as resolve issues such as program crashes and instability. Managed services provide a method of having these patches applied and maintained so that machines on the network are kept up to date. Patches can also be applied in a tiered approach, meaning some machines on the network get the patches before others. By doing this it allows certain machines to work with the patches before the others so there is little risk that a patch will have adverse effects on the performance of all the machines. Without a good managed service platform machines can become hundreds of patches out of date within a matter of months and can be the weak spot an intruder needs to gain access to the network.