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Data Backup Recovery CT FL
How secure is your business data?

Threats appear every second- be prepared.

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A passion for excellence

Award-winning IT service and support... join us on the journey!

Providing enterprise level solutions at a competitive price

We provide the highest quality service and reliability that is truly affordable: IT peace of mind.

Reach out to us today, we'd love to speak with you about your IT needs.

Computer Support and IT Networking Services

We are the trusted business advisor… assuring peace of mind through cultivated expertise, extensive resources, and uncompromising services. We specialize in computer support and IT networking for the small to midsize business.

What makes us uniquely different?

  • Teaming approach - Account Managers.
    Dedicated account manager provides single point of contact.
  • Primary, Secondary and Help Desk Technicians.
    Your dedicated team knows your environment inside and out.
  • Employees are not subcontracted.
    We employ over 60 full time employees, all based in the USA.
  • R&D investment and new services.
    We spend over 100k a year to keep ahead of the technoloy curve.
  • We own the solutions we sell, not outsourced.
    We develop technology in house in order to provide the best solutions.
  • No long term commitments.
    We are confident you'll absolutely love our services.
  • Technical training - 40+ certified technicians.
    Over 100 certifications comprising 27 disciplines.
  • True 24/7 service organization
    A certified technician is always on call.
  • Wide range of technical skillsets and knowledge base.
    From small business to enterprise level support.
  • Automated and team monitored managed services.
    Our highly proactive approach keeps your infrastructure running smoothly.
Data Backup Recovery CT FL
IT Support Services CT, NY, NJ, PA, FL

At The Network Support Company (TNSC), we make it easy to choose the right technical support solutions to fit your business needs. We are one of the most established and trusted IT managed services and computer networking providers along the East Coast – with offices in Connecticut/New York, Pennsylvania, and Florida. TNSC’s managed services, networking, and data back-up provide small-to-mid sized businesses with the same superior quality and technical expertise found in the IT departments of major corporations.

  • IT managed service options and comprehensive computer support
  • Fast response — remote and on-site
  • Flexible and affordable packaging
  • Attentive and personalized customer service
IT Support Services CT, NY, NJ, PA, FL

News and Updates from TNSC

Is our Energy Grid Safe?

Is our Energy Grid Safe?

Ukraine, December 23, 2015: a worker at one of Western Ukraine’s power distribution centers watched helplessly as his computer was taken over by a hacker, who – with click after click of his now remotely controlled mouse – proceeded to take about 30 substations offline. Two other power distribution centers were hit at the same time, bringing the number of substations disabled to 60 and the total number of people without power to 230,000.

The culprit: a piece of Malware called BlackEnergy3, which had infected computers tasked with running the energy grid. Because the attackers changed users’ passwords, preventing them from logging in to stop the attack, and because the virus erased key monitoring computers, engineers were unable to immediately restore power. Eventually, hours later, power was restored using more traditional manual controls, but not before inflicting extensive damage to power control system that is still being remediated today.

The cause of all this chaos? It is believed someone at the power plant unknowingly open an infected Microsoft Word document. Makes one pause, doesn’t it?

Sure, this happened on the other side of the planet, but the United States is not immune to a similar attack. In fact, it’s already happened.

In 2014, it was reported that the US energy grid was attacked 79 times, and the modus operandi for the majority of them was similar to the Ukraine attack – the virus or malware was released through infected email. While the Department of Homeland Security has said such a thing is a “rare occurrence and unlikely to cause widespread damage,” hackers have still been able to infiltrate the US energy grid. (more…)