Computer IT Network Services CT FL
Data Backup Recovery CT FL

Computer Support and IT Networking Services

We are the trusted business advisor… assuring peace of mind through cultivated expertise, extensive resources, and uncompromising services. We specialize in computer support and I.T. networking for the small to midsize business.

 

Data Backup Recovery CT FL
IT Support Services CT, NY, NJ, PA, FL
At The Network Support Company (TNSC), we make it easy to choose the right technical support solutions to fit your business needs. We are one of the most established and trusted IT managed services and computer networking providers along the East Coast – with offices in Connecticut/New York, Pennsylvania, and Florida. TNSC’s managed services, networking, and data back-up provide small-to-mid sized businesses with the same superior quality and technical expertise found in the IT departments of major corporations.

  • IT managed service options and comprehensive computer support
  • Fast response — remote and on-site
  • Flexible and affordable packaging
  • Attentive and personalized customer service
IT Support Services CT, NY, NJ, PA, FL

News and Updates from TNSC


I joined The Network Support Company shortly after graduating from high school in 1996. I was only 18, but having grown up with computers, I’d already developed some skills in this area. Fortunately for me, knowing ones way around a computer was a skill that was coming into demand. At the time, TNSC was a new business with a mission to provide IT services to its clients. I didn’t really pay a lot of attention to the business at the time, but I loved working with the technology and the clients. I thought it to be gratifying to solve someone’s technical issue. It’s important to note that, for many small and mid-sized businesses in the late ‘90s, computers served mostly to automate some processes; because the machines were often unreliable and frustrating, the nuts & bolts of a business’s day-to-day operations weren’t completely reliant on them.

Fast forward about 10 years - the landscape changed with the meteoric rise of the Internet and connectivity. The business impact for a computer failure had multiplied exponentially. Computers were no longer just a convenience, they were vital to virtually every process and task. Computers held all of the data employees needed to service their customers, so when the technology didn’t work, work would grind to a crawl, if not a halt. Further complicating matters, employees were no longer trained how to do their jobs without relying on computers! The result: when a network was down, waiting until the next day or when a technician was in the area was simply not an option. The business’s bottom line was impacted, in most cases, immediately.

Companies recognized their dependence on technology and often tapped a tech-savvy person from their staff to serve as technician when things went sour. Just as often, as the technology and associated needs (i.e. cybersecurity) got more complicated, that approach didn’t work for the long haul. So, if they didn’t already have a relationship with an IT provider, they established one. As the criticality of their computer systems continued to grow, IT service companies were faced with finding ways to be both more pro-active and more responsive, but less costly. So highly proactive services, assisted by automation platforms that both monitor and help maintain systems, were developed. IT providers that offer these highly proactive services are called Managed Service Providers (MSP). Businesses who use managed services experience systems that perform better, are more secure, and fail less often.

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