Project Assessment Service
Why a Project Assessment?
The Network Support Company recommends a Project Assessment to gather all information regarding the environment and create a Statement of Work (SOW). This assessment provides both groups with an independent view to check whether the project is viable and meets the client’s expectations and network capabilities. The minimal requirements are:
- Have a discovery review with the client
- Examine current network and the possibilities
- Testing and validation
- Final outcome parameters
- A “road map” for both groups to use to plan for the implementation
Business Advantages
This initial assessment will provide all the necessary insights
to provide ongoing support and to maximize the client’s
technology investment. The assessment can prevent:
- Repeat service calls for the same equipment and issue
- The possibility of not having parts (with current warranty) for service calls
- Having a support team that is not familiar with the client’s environment
- Lost productivity due to poor or inconsistent IT performance
- Lost data and downtime
- Possible security breaches